When Schools and Families Do Not Agree

Available to families and school personnel in several languages, this brochure explains the options for resolving special education issues. Please take a moment to review this brochure before filing a state level complaint or taking a due process step, to ensure that you use the tool best suited to address your special education issue.

• Rhode Island Informal and Formal Special Education Options and Resources for Dispute Resolution (English) 
• Opciones y Recursos Informales y Formales para la Resolución de Desacuerdos en la Enseñanza Especial en Rhode Island (Spanish)
• Opções e Recursos Formais e Informais de Educação Especial para a Resolução de Disputas em Rhode Island (Portuguese)
• Rhode Island Tej Kev Muaj Rau Xaiv Txog Kev Qhia Ntawv Rau Cov Menyuam Xiam-Oob-Khab Uas Ua Nruj Raws Li Txoj Cai thiab Tsis Ua Nruj Raws Li Txoj Cai thiab Tej Kev Yuav Pab Tau Siv Daws Tej Teebmeem (Hmong)

Special education state mediation is a voluntary, confidential and impartial process offered at no cost to parents and schools for resolving disagreements about a child’s special education evaluation, eligibility, or services. The special education mediator is an impartial facilitator appointed by the RIDE Office of Student, Community and Academic Supports (OSCAS), who is qualified to assist the parties in reaching an agreement by facilitating communication; identifying issues; helping the participants reach understanding; find common ground and consider solutions; and assisting the parent and school department in resolving the issues. The special education mediator does not take sides and does not make a decision on behalf of the parties.

Who can request special education mediation?

Parents/guardians, adult students, school district personnel and any interested person may request special education mediation. 

What issues can be mediated?

The special education mediation process can be used to address disputes related to the provision of a FAPE for a student with a disability.  

How can special education mediation be requested?

Requests for special education mediation may be made via telephone request by calling the OSCAS Special Education Call Center at (401) 222-8999 or by making an electronic written request by emailing RIDECallCenter@ride.ri.gov.

Resources

• OSEP Questions and Answers on IDEA Part B Dispute Resolution Procedures. Revised July 2013 and posted by CADRE. 
• Considering Mediation for Special Education Disputes: A School Administrator's Perspective.  CADRE, original publication 2001, updated in 2019.
• RIDE Information Pamphlet 

A special education state complaint is a signed, written statement alleging that a local school department or other public education agency violated a requirement of the Individuals with Disabilities Education Act (IDEA) or Rhode Island Regulations Governing the Education of Children with Disabilities. A state complaint must be submitted in writing and must include certain required elements as described in RIDEs complaint procedures. The RIDE will carry out an investigation and issue a written Findings Letter within 60 calendar days of receiving the complaint (unless an extension is granted). If the school department or other public educational agency is determined to be in violation of special education laws regulations, it will be required to develop and implement a corrective action plan. The conclusions and corrective actions stipulated in the Findings Letter represent the final decision of the Rhode Island Department of Education.

Before deciding whether a written state complaint is the best option for addressing your special education issue, it is recommended that you review the Options and Resources brochure as well as the RIDE Special Education State Complaint Procedures here:

• RIDE Special Education Complaint Procedures
• Proceso para quejas de educacion especial [PDF, 270KB]
• Procedimentos para Apresentar Queixas Estatais sobre Educao Especial [PDF, 225KB]

To assist you in including all required elements of a written complaint, a model form is available by clicking here:

• RIDE Special Education State Complaint Form in Word
• RIDE Special Education State Complaint Form in PDF [PDF, 248KB]
• Formulario para de quejas de educación especial servicios en Word [Doc, 357KB]
• Formulario para de quejas de educación especial servicios en PDF [PDF, 188KB]
• Formulrio modelo para ajudar aos pais/tutores, outras pessoas ou organizaes a apresentar uma queixa estatal sobre a educao especial en Word [Doc, 1.9MB]
• Formulrio modelo para ajudar aos pais/tutores, outras pessoas ou organizaes a apresentar uma queixa estatal sobre a educao especial en PDF [PDF, 152KB]

An impartial due process hearing is an administrative special education proceeding in which the parent and school department present their respective cases to an impartial hearing officer, who makes a decision for the parties, rendered in writing. The hearing officers decision is final unless appealed through civil action in U.S. district court or a state court of competent jurisdiction.

Before deciding whether an impartial due process hearing is the best option for addressing your special education issue, it is recommended that you review the Options and Resources brochure as well as the RIDE Special Education Impartial Due Process Hearing Procedures here:

• RIDE Special Education Impartial Due Process Hearing Procedures [PDF, 684KB]
• Educación Especial imparcial de debido Procedimientos Audiencia de Proceso [PDF, 643KB]
• Procedimentos de audiencia de processo imparcial de ensino especial [PDF, 683KB]

A request for a special education impartial due process hearing must be submitted in writing to the Office of Student, Community and Academic Supports and contain all required elements. To assist you in filing a request for a special education impartial due process hearing, the RIDE provides the following model form that includes the required elements as well as other helpful information.

To access the model form for requesting an impartial due process hearing click here:

• RIDE Due Process Hearing Request Form in Word 
• RIDE Due Process Hearing Request Form in PDF

El formulario que figura adelante le ayudar a solicitar una audiencia de debido proceso imparcial en materia de educación especial. Éste muestra ciertas informaciones necesarias y tiles para tramitar su solicitud. Para asegurarse de que esté empleando el procedimiento correcto para resolver su problema, por favor examine el folleto sobre opciones y recursos que aparece en esta página web. Para presentar su solicitud, por favor descargue el formulario para solicitud de audiencia de debido proceso, llénelo y por correo a la dirección que aparece al final del formulario. Si tiene alguna pregunta sobre las opciones con las que cuenta para resolver conflictos, por favor llámenos al (401) 222-8999. Formulario modelo para solicitar una audencia de debido proceso imparcial en materia de educacin especial 

• Formulario modelo para solicitar una audiencia imparcial de debido proceso en materia de educacin especial [Doc, 359KB]
• Formulario modelo para solicitar una audiencia de debido proceso imparcial en materia de educacin especial [PDF, 270KB]

O formulrio seguinte ajuda-o/a a solicitar uma audincia de processo imparcial do ensino especial. Mostra todos os dados necessrios e teis no processamento da sua solicitao. Para se certificar que est a utilizar o processo adequado para resolver a sua questo, consulte o documento Opes e Recursos neste website. Para submeter a sua solicitao, faa o download deste formulrio, preencha-o e envie o Pedido de Processo de Audincia para o endereo abaixo. Se necessitar de qualquer esclarecimento sobre as suas opes de resoluo de disputa, contate-nos atravs do telefone (401) 222-8999.

Formulrio modelo para Solicitao de Audincia de Processo Imparcial do Ensino Especial

• Formulrio modelo para Solicitao de Audincia de Processo Imparcial do Ensino Especial [Doc, 2.0MB]
• Formulrio modelo para ajudar aos pais/tutores, outras pessoas ou organizaes a apresentar uma queixa estatal sobre a educao especial [PDF, 152KB]

RIDE provides information to the public regarding Dispute Resolution options exercised in each school district by year.

Search DUE PROCESS HEARING DECISIONS
(Hearings prior to 2016)

• 2022
  • New22-10
• 2021
  • 21-09
• 2020
  • 20-02
  • 20-09
• 2019
  • 19-06
  • 19-08
  • 19-09
• 2018
  • 18-02
  • 18-03
  • 18-23
• 2017
  • 17-04
• 2016
  • 16-17
  • 16-21
• 2015
  • 15-001
  • 15-001-2
  • 15-04
  • 15-12
  • 15-13
  • 15-015
  • 15-017
  • 15-22
  • 15-26
  • 15-28
• 2014
  • 14-017
  • 14-022
  • 14-033
• 2013
  • 13-005
  • 13-021
• 2012
  • 12-018
  • 12-039
  • 12-041
• 2011
  • 11-002
  • 11-004
  • 11-005
  • 11-007
  • 11-011
  • 11-013
• 2010
  • 10-007
  • 10-012
  • 10-019
  • 10-021
  • 10-022
  • 10-025
  • 10-027

The Rhode Island Department of Education (RIDE) Office of Student, Community and Academic Supports is seeking individuals to serve as administrative due process hearing officers in special education disputes. Due Process Hearing Officers are responsible for managing and presiding over special education due process hearings throughout Rhode Island.

Qualifications:

1. Juris Doctorate and membership in the R.I. Bar Association;
2. an understanding of provisions of the Individuals with Disabilities Education Act (IDEA), Section 504 of the Rehabilitation Act of 1973, related federal and state regulations, and applicable case law;
3. the ability to conduct hearings and issue written decisions consistent with standard legal practice and within required state and federal timelines; and
4. willingness and availability to participate in training prior to hearing cases.

Note: Current or former RIDE employees and individuals employed within the last two years by a R.I. public education agency, school or non-public special education school are excluded.

Application Deadline: Posted until filled

Please submit letter of interest, references, and resume to:

J. David Sienko, Director, Office of Student, Community & Academic Supports
Rhode Island Department of Elementary and Secondary Education
255 Westminster Street, Suite 500
Providence, RI 02903-3400

• The Center for Appropriate Dispute Resolution in Special Education ("CADRE") is funded by the Office of Special Education Programs at the US Department of Education to serve as the National Center on Dispute Resolution in Special Education.  CADRE works to increase the nation's capacity to prevent and resolve special education and early intervention disputes by fostering productive home/school/provider partnerships and the use of collaborative processes to improve outcomes for children and youth with disabilities.  CADRE has the following resources available to the public:
  • Quick Guide to Special Education Dispute Resolution Processes for Parents of Children & Youth
  • IDEA Special Education Mediation - A Guide for Parents of Children & Youth
  • IDEA Special Education Written State Complaints - A Guide for Parents of Children & Youth
  • IDEA Special Education Due Process Complaints/Hearing Requests - Including Expedited Hearing Requests - A Guide for Parents of Children & Youth​

Please note that guides may be accessed in other languages by navigating the CADRE webpage for IDEA Dispute Resolution Parent Guides and Companion Videos. 

Parent organizations are available to assist parents with questions and build their knowledge about Special Education and related services. Parents who know their rights can effectively partner with the school team in making educational decisions about their child. The lead parent organizations in Rhode Island are the

• Rhode Island Parent Information Network (La Red de Información para Padres de Familia de Rhode Island / RIPIN): 270-0101 800-464-3399, and the
• Rhode Island Parent Support Network (Red de Apoyo a Padres de Familia / PSN): 467-6855 1-800-483-8844 /

• Rhode Island Department of Education Legal Office
• US Department of Education
• US Department of Education, Office for Civil Rights:
  The regional Civil Rights office serving Rhode Island is:
   

  Boston Office
  Office for Civil Rights
  U.S. Department of Education
  33 Arch Street, Suite 900
  Boston, MA 02110-1491
  Telephone: 617-289-0111
  FAX: 617-289-0150; TDD: 877-521-2172
  Email: OCR.Boston@ed.gov

  Each public school district assigns an administrator to oversee its system of ensuring general education accommodations for students eligible under Section 504 of the Rehabilitation Act. Please contact your local Superintendent's Office to reach the 504 Coordinator for your district.
  
  Complaints regarding provision of general education accommodations under Section 504 for an eligible student may be directed to the Rhode Island Department of Education's Legal Office.
   
• ADA Technical Assistance Centers
  The National Institute on Disability and Rehabilitation Research (NIDRR) has established ten regional centers to provide information, training, and technical assistance to employers, people with disabilities, and other entities with responsibilities under the ADA. The centers act as a "one-stop" central, comprehensive resource on ADA issues in employment, public services, public accommodations, and communications. Each center works closely with local business, disability, governmental, rehabilitation, and other professional networks to provide ADA information and assistance. For information contact 1-800-949-4232 (V/TTY).
   
• Rhode Island Governor's Commission on Disabilities
  The Commission's objective is to ensure that all people with disabilities are afforded the opportunities to exercise all the rights and responsibilities accorded to citizens of this state and each person with a disability is able to reach his/her maximum potential in independence, human development, productivity and self-sufficiency.
   

  Governor's Commission on Disabilities
  John O. Pastore Center
  41 Cherry Dale Court
  Cranston, RI 02920-3049
  Website: www.disabilities.ri.gov
  (401) 462-0100 TTY 711

• New England 5-Year Data
• National 5-Year Data

All data provided by the Center for Appropriate Dispute Resolution in Special Education (CADRE).